Difference between British and Pakistani University Management.

In Punjab University (Lahore):

Me: I need completion certificate.

Management: Deposit 300. Collect tomorrow.

Tomorrow (Me): Hello, i am here to collect my completion certificate.

Management: its 10 AM, come back at 12.

At 12 PM: Certificate?

Management: It has not been signed yet. Come tomorrow.

Next day at 12 PM: Is my certificate ready?

Management: I am busy atm. See me later. 

Me (After sometime): Mam, can i get my certificate now?

Management: We are off now. Come tomorrow.

After a month: Mam, i beg you to give me my certificate. 

Management: Whats ur name?

Me: Affan

Management: 'after looking at the desk' Its lost. Inform office, they will make u another. 

Me: ........

City University London:

Me: I need a letter from university to help me open up my Bank Account. 

Management: Please collect it tomorrow from student centre.

Next Day (Me): Thank you for the letter and opening up my Bank Account.